Meet our Ashcroft Hollow Team

Katie Gilligan

Care Manager

Katie Gilligan is the Registered Manager at Ashcroft Hollow and brings a wealth of experience, knowledge, and leadership to the service. With a Bachelor’s Degree in Nursing from the University of Plymouth, Katie has dedicated her career to supporting older people and ensuring the highest standards of care, dignity, and wellbeing are delivered every day.

Katie has extensive experience across residential, nursing, and dementia care settings. Prior to joining Ashcroft Hollow, she held senior leadership roles including Commissioning Manager for a new 75-bed nursing, residential, and dementia care home, where she successfully led the service through its development and opening. Before this, Katie spent several years with Avery Healthcare, progressing from Registered Home Manager to Regional Director, overseeing a portfolio of 11 care homes.

Throughout her career, Katie has been responsible for quality assurance, regulatory compliance, staff development, budget management, occupancy growth, and preparing services for internal and external inspections. Her strong leadership style focuses on building positive relationships with residents, relatives, and team members while maintaining the highest standards of care.

Katie chose to join Ashcroft Hollow because she was looking for a place she could truly call her professional “forever home” – somewhere she could make a lasting difference, build meaningful relationships, and become an active part of the local community. She is passionate about creating a welcoming, person-centred environment where residents feel safe, respected, and valued, and is committed to ensuring Ashcroft Hollow remains a trusted and valued care home for local families.