It is not easy to put into words how much I would like to thank you all for looking after my mum (Dorothy), especially during her last couple of weeks with you.
There was a genuine warmth shown to both her and us her family.
As you may know I and my sister sat with mom for many hours and the staff looked after us all so well.
The girls who where there at the end, please accept a very heart felt than you.
To the tam that make Lane house, and to Gemma, who was always there to answer my many queries, thank doesn’t really cover it.
TO Ashley & mark – there were times when you couldn’t always give me the answers I wanted, but were able to explain and always gave the time to listen. Your genuine care for the residents is so important to relatives.
Very best of whishes’ to you all
Sue and Family
To the Management of Lane House
I have put into writing to let you know how impressed myself and family, friends have been with your newsletter.
My mother Dot Dean is a new resident at Lane House, and it is so lovely to see the photo evidence of all that activities that go on in the home.
Staff having the opportunity to also write in the leaflet was a lovely touch.
Having the agenda of future activity dates is also very useful, and family and friends also look at this finding out when they can come and help / join in.Well done to all concerned
Mrs Sue Hall
To the Management of Lane House
I have put into writing to let you know how impressed myself and family, friends have been with your newsletter.
My mother Dot Dean is a new resident at Lane House, and it is so lovely to see the photo evidence of all that activities that go on in the home.
Staff having the opportunity to also write in the leaflet was a lovely touch.
Having the agenda of future activity dates is also very useful, and family and friends also look at this finding out when they can come and help / join in.Well done to all concerned
Mrs Sue Hall
It is not easy to put into words how much I would like to thank you all for looking after my mum (Dorothy), especially during her last couple of weeks with you.
There was a genuine warmth shown to both her and us her family.
As you may know I and my sister sat with mom for many hours and the staff looked after us all so well.
The girls who where there at the end, please accept a very heart felt than you.
To the tam that make Lane house, and to Gemma, who was always there to answer my many queries, thank doesn’t really cover it.
TO Ashley & mark – there were times when you couldn’t always give me the answers I wanted, but were able to explain and always gave the time to listen. Your genuine care for the residents is so important to relatives.
Very best of whishes’ to you all
Sue and Family