Northgate Healthcare was established in 2006 by Keith Haines, working alongside sons Mark and Ashley Haines – who are all directors of the care company. They acquired their first care home, Lane House, the following year.
From the outset, their aim has been to deliver care home services of the highest quality. Much has changed for the better in the governance of care homes, and how care services are delivered, and the Haines family have one over-riding goal. They use their passion and care management expertise to recruit and train staff to the standard they would want for a member of their own family.
This has always been the ethos of what Northgate Healthcare is about.
The Firs care home was acquired in 2009. Since then, thanks to excellent management, careful staff requirement, and the dedication of the care team – plus an extensive refurbishment programme – The Firs has the quality and feel of a very well appointed hotel, and an excellent record from CQC for inspections.
The Firs has been extended. There are now 10 extra bedroom suites, with more indoor communal living space, and a larger redesigned gardens for residents, and their family and friends, to enjoy.
In 2014, Northgate Healthcare added a third home to their portfolio, Meadowfields, in Stafford.
It is the largest of our care homes, and has 65 bedrooms. A major refurbishment and recruitment programme is underway, to ensure the home offers the high quality of accommodation and service Northgate Healthcare residents have come to expect.
Keith, Mark, and Ashley are always visiting each care home, and always want to hear from residents, their relatives and friends about the care and service they deliver, and new ideas for improving it further.